Program Operations Manager (GenAI Data Delivery)
Centific
Moved 25 non-technical moderators across 5 U.S. sites onto AI-assisted workflows, cutting onboarding time 20%, and designed human-in-the-loop quality checks for LLM training data that cut mislabeled samples 15%. Made cost per accepted data point the program's main metric, cutting rework 32% and unit cost 21% while holding 96% precision across 2,500+ samples.




